Champion Role

Each home will have identified champions in the following areas




Tissue Viability


MCA DOLS Safeguarding


Infection Control



End of Life

Lived Experience


*please note your home may have additional champions based on local or specific needs





  • Promote the understanding of knowledge of your chosen area to all team members
  • Promote independence, well-being and quality of care/life for all people living at the home
  • Raise concerns and issues where necessary in order to highlight and change poor practice
  • Act as an educator and offering guidance and training whenever possible to all team members



Personal Qualities of Champions:


·         A true passion for delivering high quality care to those living in the home

·         Displays initiative

·         Self-aware and emotionally intelligent

·         To be able to acknowledge and respond to constructive criticism

·         Ability to see beyond the task and routine and to understand individual needs and wants.

·         Drive to educate themselves and others

·         Show respect for people

·         Confidence

·         Patience

·         Good communicator which includes being a good listener

·         Empathic


·         Understanding, caring and compassionate

·         Honest

·         Willing to get involved in discussion

·         Sense of humour

·         Non-judgemental

·         Approachable

·         Motivated

·         Assertive but not aggressive

·         Open

·         Receptive to change

·         Have a commitment to learn and develop

·         Leadership – not necessarily be in a leader role, but lead by example

·         Relate to others in a collaborative way.





  • Lead by example and be prepared to nurture colleagues
  • Communicate effectively with family members and friends as well as other professionals
  • Involve people being supported in their own care
  • Enable positive risk tasking
  • Gather and provide information to people by being prepared to organise and lead meetings
  • Respect the needs of families, carers and friends of people who access services.
  • Be prepared to whistle blow and report safeguarding issues whenever necessary
  • Ensure effectiveness – does what you do make a difference
  • Be professional
  • Work hard to change unacceptable cultures - promote establish a positive culture
  • Display leadership and have a knowledgeable attitude
  • Continue with relevant and appropriate training/ activities which develop your knowledge and experience.
  • Influence and inform colleagues on challenges in your chosen area and drive implementation of change.